Keep Your Customers Happy With Automated SMS Order Notifications​

Send SMS updates to customers when their order status is updated and receive an SMS message when a customer places a new order.

Why offer SMS Order Updates?​

Simple – it’s the best way to give customers information about their order. According to Frost & Sullivan, SMS messages have a 95% open rate and most are read within 5 seconds. This is three times better than email and can be far more personalized. For example, you could customize the “Completed” status SMS message to include a coupon code for 10% off the next order. Get creative and watch your sales soar!

Powered by Twilio​

This extension is designed to work with , the premier cloud communications service, with support for over 40 countries. You’ll need to for a free Twilio account if you don’t already have one. Outbound SMS messages start at just 1 cent in the US.

Keep Your Customers in the Loop​

Text messages get read more than any other form of communication. Ensure that customers receive information they want by offering text message order updates. Customers can opt-in to SMS updates by checking a box during checkout. Once they opt-in, they’ll receive an SMS message when their order status changes.

Get Insight into Every Order​

Send SMS updates to your customers directly from the Edit Order screen. A handy character count is shown so you don’t go over the 160 character limit for SMS messages. Customers don’t need to have opted-in to SMS updates for you to send them an SMS.